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New message

The New message action sends a brand-new email when a policy rule matches. The new message is independent of the message that triggered the rule - you define its own recipients, subject, body template, attachments and headers.

The New message dialog, with the Recipients tab showing the From, To, Cc and Bcc fields, and Message, Attachments and Headers tabs

The settings are grouped into tabs.

Recipients

  • From - the sender address. A single address.
  • To - one or more recipient addresses.
  • Cc - one or more carbon-copy addresses.
  • Bcc - one or more blind carbon-copy addresses.

Type addresses manually, separating several with a comma or semicolon, or click User... to pick them from the directory. For To, Cc and Bcc the picked address is added to the field; for From it replaces the current value.

info

Variables can be used in the address fields, so recipients can be derived from the message being processed - for example {message:header:from}.

Message

  • Subject - the subject of the new message.
  • Body - click Select... to choose a template. Both the Html and the plain-text versions of the template are sent, so the recipient's mail client can pick the format it prefers.

Attachments

Files to attach to the message. Each entry is either a stored attachment managed on the Attachments page, or an absolute path to a file on the milter host. A stored attachment that no longer exists, or a file path that does not exist at send time, is skipped.

Headers

Custom headers to add to the new message, each as a name and value.

Additional resources